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Smell coming from a neighbour's flat

Smells that are not yours almost always travel through the shared ventilation shaft. Treatment removes what has already soaked into your home, but the cross-flow itself has to be dealt with another way.

How the smell reaches you

In a block of flats the kitchen and the bathroom share a ventilation shaft. Each flat connects to it with its own duct, and in a properly working system air from all the flats travels in one direction — up and out through the roof.

The problem starts when the flow reverses somewhere in the shaft. Air from one flat then does not leave the building but flows into the grille of the flat next door or above. Everything in that air comes with it: the smell of fried food, cigarette smoke, damp from a bathroom, cleaning products.

That explains why the smell often arrives in waves — in the evenings, at particular hours or at a specific time. You are noticing the moments when a neighbour is cooking, smoking or using water, not a constant background smell.

1Ventilation shaftThe main route. If the smell is strongest right at the ventilation grille, the source is the shaft.
2Gaps in the structureThe points where a sewer riser, water pipes or a cable pass through a shared wall are often not sealed; sockets and switches usually sit in an unsealed hole. Sign: the smell is stronger at a socket, at the riser behind the toilet or under the sink.
3StairwellIf the door does not seal, smell from the basement, the refuse chamber or a neighbour comes in around the door perimeter when the pressure in the flat is lower. Sign: the smell appears as soon as you switch on the hood, and it is stronger in the hallway than in the other rooms.

Why the air comes your way

One thing is important to understand: air always moves from higher pressure to lower pressure. If your flat has sealed windows and the extractor hood is running, your flat becomes that lower-pressure place, and air is drawn into it from everywhere — from the shaft, from gaps, from the stairwell. So a lack of fresh air inlet is often not a separate problem but exactly what lets a neighbour's smell in.

Why it got worse

Very often people describe the same thing: everything was fine for years, and then it suddenly started. The reason is usually mechanical.

The commonest of them — somebody in the building has fitted a powerful extractor hood and connected it directly into the shared duct. A hood like that pushes far more air into the shaft than it can carry away. The resulting overpressure looks for another way out, and it finds one through the grilles of the neighbouring flats. As a result, the ventilation in your kitchen starts working in reverse.

Other typical reasons:

  • new sealed windows have been fitted, cutting off the air inlet throughout the building;
  • the shaft has silted up with dust and grease and its capacity has dropped;
  • somebody has boxed in or rebuilt their duct during renovation;
  • the shaft cowl on the roof is damaged or obstructed.

A simple self-test: hold a thin sheet of paper against the ventilation grille in the kitchen and in the bathroom while a window is slightly open. If the sheet stays against the grille, the duct is drawing. If it falls away or moves off, the draught is weak or reversed. More on this on the Ventilation in a flat page.

What you can fix and what is a building issue

It is important to separate two things here, because you can only solve part of them inside your own flat.

IssueWhere it is dealt withWhat it achieves
Gaps around pipes and the riserIn your flatStops direct cross-flow through the structure
Socket and switch boxes in a shared wallIn your flatCloses a route that is often overlooked
Your own ventilation grille is dirtyIn your flatImproves extraction from the room itself
Non-return valve on the grilleIn your flatReduces backflow but weakens ventilation
Silted-up shared riserProperty managerRestores draught for the whole riser line
Hood connected into the shared ductProperty managerRemoves the cause of the overpressure
Damaged shaft cowl on the roofProperty managerRestores the air outlet

✓ In your own flat

  • Seal the gaps around pipes and risers with sealant or expanding foam.
  • Seal the socket and switch boxes in a shared wall.
  • Clean your own ventilation grille and check whether a layer of dirt has built up behind it.
  • A non-return valve on the grille — cheap and often makes a noticeable difference, but on a room's only duct it weakens the ventilation, so an air inlet has to be provided.

✗ A building issue

  • Cleaning the shared riser and checking its draught.
  • The question of an illegally connected extractor hood.
  • The condition of the shaft cowl on the roof.
  • The route is a written request to the property manager asking for the riser's draught to be checked. If several flats on the same riser complain, it happens faster.

While the building issue is being sorted out, simple everyday measures help too:

  • Keep the bathroom and kitchen doors closed when the smell is coming from there.
  • Provide an inlet by opening the trickle vent of a window at the other end of the room.
  • Do not run a powerful hood for long periods with the windows tightly shut, as that increases the pull from the shaft.

None of these deals with the cause, but they noticeably reduce how much foreign air enters the flat over a day.

Ozone treatment removes the smell that has already soaked into your flat, but it does not stop the cross-flow. If a neighbour's air keeps coming in through the grille, the smell will return in time.

What treatment can and cannot do here

And now the honest part about our work. Ozone treatment removes the smell that has already soaked into your flat — into textiles, soft furniture, curtains, clothes in the wardrobe, finishes. After treatment the flat is clean. But ozone treatment does not stop the cross-flow: if a neighbour's air keeps coming in through the grille, the smell will come back after a while. How quickly depends on how intensive the flow is.

When ozone treatment is worth ordering

So we say this up front rather than selling repeat treatments. Ozone treatment makes sense here in two cases: when the cross-flow has already been dealt with and the remaining smell has to go, or when you need a clean flat for a specific moment — letting it, selling it, moving into a new place.

A third option is real too: you know the building issue will drag on for months and you simply want the accumulated smell out of the flat in the meantime. That is your decision, and we will do it as long as you understand what you are buying.

If the neighbour's smell is tobacco smoke or damp and mould, Musty mould smell will also be useful, along with the other sections on the Odour removal page. For more on the method itself, read Ozone treatment and Air disinfection.

Inspection

We check where the smell is stronger — at the grille or at gaps in the structure.

Draught check

We assess whether your duct is drawing or working in reverse.

Identifying gaps

We point out the places where air crosses through the structure and what can be sealed.

Ozone treatment

We treat the room, the textiles and the soft furniture that have taken up the smell.

Airing and recommendations

We air the premises and tell you what has to be dealt with at building level.

Prices

Ozone treatment €1.20/m², minimum €60. If surface treatment is also needed, we set the price after an inspection.

Related pages

Frequently asked questions

Will ozone treatment completely solve smell from neighbours?

No. It removes the smell that has already soaked into your flat, and after treatment the place is clean. But if air from the neighbour's flat keeps coming in through the ventilation, the smell will gradually return. We say that up front.

Does a non-return valve on the ventilation grille help?

It often helps and costs little. The essential condition: if it is the only duct in the room, the ventilation becomes weaker, so a fresh air inlet has to be provided, for example a window trickle vent or a wall valve.

Who should I go to if a neighbour's hood is at fault?

The ventilation riser is common property, so the matter is dealt with by the property manager — with a written request for the draught to be checked. If several flats on the same riser sign the request, it is usually handled faster.

Not sure which treatment you need?

Describe the situation — we will tell you whether treatment is needed at all, and which one.

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