When the situation cannot wait — after an incident, flooding or another unexpected event.
Flooding is the case where time really is critical: in wet material fungus starts developing on a scale of days, not weeks. The sooner drying begins, the smaller the total amount of work and cost will be.
An emergency is not simply something unpleasant — it is a case where every day of waiting increases the amount of work.
Urgency is not the same in every case, and that matters, because it tells you whether to call this evening or whether it can wait until tomorrow.
Shut the water off or call a plumber, if that has not been done already.
Photograph the situation before cleaning — it will be useful for insurance.
Furniture, textiles and documents out of the affected zone.
Air the space if the weather allows.
Do not put new finishes onto a wet structure.
After flooding, what you do in the first hours affects the final result more than any later treatment. The practical order is this:
The most common mistake is rushing to "get everything back to normal". After flooding people want to return to ordinary life as fast as possible and lay a new floor covering the following week. The moisture left in the structure is sealed in, and a few months later mould appears under the new finish — then the covering has to come up again, and the work has been paid for twice.
In your enquiry describe what happened and how long ago. We will get in touch using the contact details you give, ask a few questions that determine the urgency, and tell you how soon we can come.
The questions are specific and short: the address and floor, what exactly happened and when, whether the source has been dealt with, how large the affected area is, what the floor and wall materials are, and whether anyone is staying in the premises. The answers determine both how urgent the case is and what we bring with us.
On site the work starts with an inspection and moisture measurement, because the affected zone is almost always wider than what is visible — water travels through the structure, under floor coverings and along the bases of partition walls. Only after that is the real scope and the final price known.
We do not promise a specific time before we know the situation and the address. That is not evasion — it is the only way of not promising something that cannot be delivered.
The reasons are practical: distances within Riga and the surrounding area vary several-fold, traffic changes through the day, and different cases need different equipment that sometimes has to be collected first. A promise that ignores all three factors is just words.
So our answer is a different one: after the questions we give a specific time or time window, and we keep to it. If we can see that we cannot come as quickly as the situation demands, we say that straight away too — so you can look for another solution rather than wait.
After flooding, the inspection and the removal of wet materials happen immediately, but drying the structure takes from a few days to several weeks depending on the material and the amount of water. A concrete floor slab dries more slowly than a timber structure. This stage cannot be speeded up with chemicals, and the end of it is determined by a moisture reading, not by the calendar.
Disinfection and odour removal happen after the drying — treatment on a wet structure gives no lasting result, because the fungus still has both moisture and something to feed on.
We do not carry out plumbing repairs, pipe cleaning, roof repairs or building restoration work. If the source is still running, a plumber or an emergency service is needed first. Our work starts afterwards — with the consequences, not the cause.
Treatment after flooding or a sewage incident from €90. The final price depends on the floor area and the amount of affected material. Treatment after a death — priced individually after the inspection.
In urgent cases we try to respond outside normal working hours too. Send an enquiry describing the situation and we will tell you when we can come.
As soon as possible — within the first few days. The longer the structure stays wet, the greater the chance that mould will have to be dealt with as well.
Yes. An inspection with moisture measurement is a separate service, and it is often the right first step.
Describe the situation — we will tell you whether treatment is needed at all, and which one.
Fill in the form — we will call you on the number you provide, ask a few clarifying questions and propose a solution.
Thank you! We will contact you on the phone number you provided shortly.
