Honest answers, including when the answer is “you don't need this”.
This section answers the questions we are asked most often. Some of those answers end with the conclusion that you do not need a specialist at all — and that is fine.
A company that sells treatments would be better off not writing this down. But a client who has been sold work they did not need never comes back and never recommends anyone.
| Question | Short answer |
|---|---|
| Can I handle it myself? | A small patch on a smooth surface — often yes. In a porous material — no. |
| Is it safe for children? | After treatment and airing — yes. Nobody may be in the room during treatment. |
| How long does it take? | In a flat, usually a few hours including the contact time. |
| Is a smell left behind? | Briefly after ozone treatment; it goes once the room is aired. |
| How many treatments are needed? | Usually one — if the cause has been dealt with. |
| Do I have to leave the home? | It depends on the method. We tell you exactly before the work. |
Most enquiries end with one of two answers: either the problem is in the cause rather than the surface, or you can fix it yourself.
The pages fall into three groups. The first is terminology — what disinfection actually is and how it differs from cleaning and sterilisation, plus the DDD split, which is confused in Latvia more often than anything else. If you are not sure whether your problem is even our field, start there.
The second group is about the work itself: how to prepare the property, how long it takes, what to do afterwards, whether it is safe, whether a smell is left behind and how many times treatment has to be repeated. These pages are practical — they are meant to be read before the work, not after it.
The third group is prevention and self-help: humidity control, ventilation, products and the line between doing it yourself and calling someone. This group is the one that most often leads to the conclusion that calling us out is unnecessary.
Whether it is a stain, a smell or damp, the order is always the same. First work out the cause, then remove the cause, and only then does treatment make sense. In the opposite order, treatment is an expense without a result — the problem comes back in the same spot within weeks or months.
With that information, a conversation with us or with any other specialist becomes short and specific. Without it, everyone — including us — is guessing.
The same signs mean different things in different buildings.
The season shifts the picture again. Autumn, when the heating is not on yet but the walls have already cooled, brings the most enquiries. In winter the problem is condensation on cold surfaces. In summer the opposite applies: airing a cool space — a basement, a north-facing ground-floor room — with warm outdoor air can make it damper rather than drier.
If you finish reading this section and do not call us, we have done our job just as well.
Prices for every service are listed on the relevant service pages, and they are the same for every client. An inspection with moisture readings starts from €40, and we deduct that amount from the price of the work if we then carry out the treatment. If the inspection shows that treatment is not needed, we say so — and that happens more often than our bookkeeping would like.
Straight answers — including when they mean no treatment is needed.
Yes. It happens regularly — for example, if the smell is coming from a dried-out trap, or the patch is small enough for you to deal with yourself.
Questions by phone and through the form — yes. An on-site inspection with moisture readings is a separate service from €40, which we deduct from the price of the work if we then carry out the treatment.
Describe the situation — we will tell you whether treatment is needed at all, and which one.
Fill in the form — we will call you on the number you provide, ask a few clarifying questions and propose a solution.
Thank you! We will contact you on the phone number you provided shortly.
